Holiday Illusion Rug 3D Decor With Puppies Gifts Brown and Red

•  Size Guide
  

  Size	Diameter (Centimeters)	Diameter (Inches)
  Small (S)	75 cm	29.5 in
  Medium (M)	90 cm	35.4 in
  Large (L)	100 cm	39.4 in
  Extra Large (XL)	115 cm	45.3 in

•  Delivery & Cancellations

  Shipping & Delivery

  We are committed to delivering your custom creations with care. Because our products are handcrafted to order, please note the following timelines:

  • Processing Time: 3 – 5 Business Days (Mon–Fri).
  • Shipping Time: 8 – 15 Business Days (Mon–Fri).
  • Total Delivery: Expect your order within 11 – 20 Business Days.
  • Shipping Rates:
    • $6.99 Flat Rate for orders under $150.
    • FREE SHIPPING on all orders of $150 or more.
  • Tracking: You will receive a tracking number via email as soon as your order ships.

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  Returns & Refunds

  Your satisfaction is our priority. If your order isn’t quite right, we are here to help.

  • Return Window: 30 days from the date of delivery.
  • Condition: Items must be new, unwashed, unused, and in original packaging.
  • Damaged/Defective Items: We cover 100% of return costs and offer a full refund or replacement. Please provide photo evidence via email.
  • Customized Items: Due to their nature, personalized items cannot be returned unless they arrive damaged or defective.
  • Change of Mind: For standard items, the customer is responsible for return shipping costs.
  • Cancellations: You may cancel your order within 12 hours of purchase. After 12 hours, the item moves into production and cannot be cancelled.

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  Our support team is available Monday – Friday, 9:00 AM – 5:00 PM (MST).

  • Email: [email protected]
  • Phone: +1 505-596-0009

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